How We Work as a Team: What Happens When a Sitter Is Sick?

Imagine this: You’re heading out of state for a week and hired The Right Fluff to take care of your cat Luna. You feel at ease knowing a professional sitter is scheduled, and everything is set for your trip.

The first couple days go by and you’ve been getting daily updates from your sitter Amanda as she checks in on Luna. But then, the unexpected happens. Amanda wakes up feeling unwell and realizes she won’t be able to make it to Luna’s scheduled visit that day. At The Right Fluff, we have a plan in place to handle this situation (and others!) so that your pet never goes without care.

As soon as Amanda recognizes she is too sick to work, she notifies our management team right away. This early communication allows us to take swift action to ensure a replacement sitter is assigned without delay.

Our management team quickly checks for available sitters who can take over. Since we operate as a team and many of our sitters are already familiar with multiple pets, there’s a good chance Luna has met her backup sitter before! This makes for an easy transition and a stress-free experience for her. And you’re able to relax knowing that our team will care for Luna no matter what.

Another sitter, Reagan, is able to cover the visit and provides the same level of care to Luna as Amanda did. You continue to relax on vacation knowing that we’re prepared for the unexpected and are committed to ensuring Luna is taken care of.

Why Our System Works

A Reliable Team – Our sitters are trained, proactive, and work together closely, making it easier to provide backup care when needed.

Technology for Seamless Scheduling – Our real-time scheduling system allows us to make quick adjustments, ensuring every pet is cared for.

Commitment to Your Pet’s Well-Being – We know pets thrive on routine, and our structured backup plan ensures minimal disruption.

Even when unexpected situations arise, our well-organized team ensures that your pet’s routine remains uninterrupted. Our team structure ensures that you can always count on us to provide reliable and professional care.

The Right Fluff Pet Sitting offers professional, loving, and reliable dog walking and cat sitting services in Montgomery County, MD. We serve dog and cat owners across Rockville, Bethesda, Potomac, Chevy Chase, Silver Spring, Gaithersburg/Germantown and surrounding communities.

New clients can get started and book dog walking or pet sitting services using this form. Existing clients can log into their account to request services using this link. 

More information on our pet care services can be found on our website or by contacting us by email at info@rightfluff.com or by calling us at 240-447-9523 to learn more.